First the good news, most employers (78%) say that they will hold steady with their staff for 2012, according to Abbey Lombardi in www.wantedanalytics.com (12/29/11). 18% will be expanding their staff and about 4% may reduce current needs due to business loss or redundncies in staff. This is MUCH better than we have seen in the past 4 years. Some of the key growth internationally is in the Asia Pacific, more specifically China. We are consistently seeing employers ask for “Mandarin speaking skills preferred” in candidates. Though the U.S. is seeing steady growth, it is not as aggressive as China is seeing.

Some of the more difficult job searches are for web development, user experience, mobile marketing, CRM research/analytics and social media marketing, according to Keith Cline (Inc. Magazine 12/19/11). These positions require specialized skills that are in high demand and consequently, pay some of the top salaries and pay rates. Recruiters are ALWAYS looking for these people and once they have people who have proven their worth in these areas, they keep them consistently working. This is the area where we foresee bidding wars occurring for talent.

Today’s process of finding marketing/creative talent has changed greatly from where we were just a few years ago. Traditional methods of newspaper, yellow page postings, magazine ads and job fairs do not have the same impact or attendance as they once did and therefore the results often miss the mark. Of course, this varies based on the skill set being sourced as well as the geographic resources available. Recruiting firms today rely on the digital platform, social media and word-of-mouth to get the candidates with the skills our clients demand.

Social media is a HUGE factor in finding today’s talent. Some of the more common sites are LinkedIn, Facebook, Twitter & YouTube. Each resource is unique in how the person’s information is viewed and perceived. LinkedIn is a great tool to find key employer experience, educational training, professional associations and built in recommendations of the person’s performance. Facebook is often used to verify a cultural fit with an employer. The notion that information on Facebook is private and it is okay to say or do whatever online is foolish. Anything posted on the web can be viewed by all. Some high security or government positions are including a review of personal Facebook sites as part of their personality/security assessments. There is state legislation in process now regarding individual rights and public need to know. Keep in mind, it isn’t just what you might say or pictures you post, it is also the company that you keep. Be smart about monitoring your Facebook wall and updates. There are options to potentially limit access to a broader audience that should be considered.

Recruiters are getting creative in sourcing talent. We find that sponsoring unique events that cater to a specific target audience can yield long-term benefits. Referral incentives are also seeing a surge again.

The absolute best way to find talent is by referrals from people you trust or from employees who are doing an outstanding job. It is who you know and who knows you!

Employers need to make sure to utilize internal referrals in securing new people. It not only can control your costs but it builds a team approach and makes them feel more invested in the company.

Today’s final takeaway is that digital is the platform to find talent and to be found. Constantly update your information so that it is relevant and current. Monitor your personal sites so that there are no surprises. It is okay to de-friend a person on Facebook if they are making inappropriate statements or propaganda that is contrary to your stance, even if it is “Aunt Sally”. It is a good thing to connect with others in your field on LinkedIn. It can improve your rating and also give you the appearance of being the person to know. It is not necessary to connect with a stranger that is outside of your focus or in a path that you do not want to follow. More connections are not better if the relationship is distant or non-existent. Report spammers IMMEDIATELY and protect your online image.

The digital pace is faster and much more detailed. Use it wisely and the payoff will be evident.

Every time I speak with candidates, I always ask them about their LinkedIn activity. If you are an active job seeker, selling yourself via social networking is a critical element of your job search campaign. You must be proactive and you must be visible. There’s a lot of competition out there, and effectively separating yourself from your peers is what will ultimately make the difference in the success of your search. You are essentially a product that needs to be sold. Ask yourself: “What makes me better than other, similar products that are being considered?”

Being an avid user of LinkedIn myself, I’ve learned a lot… and continue to learn. And I have a reason to believe in its power, considering I’ve landed my last three jobs due to connections I’ve made (and relationships I’ve built) on LinkedIn. The following is a list of what I feel are some of the most important aspects of LinkedIn – a “cheat sheet” for job seekers if you will. This is based on what I’ve taught myself, as well as tips I’ve learned from LinkedIn/social networking gurus, Neil Schaffer and Lewis Howes (who have both written excellent books on the subject – and are both people you should be linked to).

Beginner Tips:

1. Make sure that your profile is 100% complete (and make sure to add specific keywords and skills into your summary). This greatly increases your visibility. Similar to Google analytics, you will show up higher on the list in search results.
2. Make a point to get grow your direct network to100 people or more. Connect with LinkedIn’s most “linked” users. You can find them here: http://www.toplinked.com/toplinked.aspx. Most have contact information either at the top or bottom of their profiles.
3. Use a photo of yourself… smiling. Users are more likely to connect with you… as it’s more welcoming :)
4. Update your status regularly. It shows that you are active!
5. Don’t be afraid to reach out to people who you don’t know (we are living in a “pay-it-forward” society, and this is what social networking is all about).

Once you’ve done this, here are some Intermediate Tips:

1. Join relevant LinkedIn groups. Think about starting your own group (I started one called Texas Interactive, which now has close to 700 members). Get active in your niche! Also, the more groups you’re in, the better. And… if you don’t have an individual’s email address, but share a group with him/her, you can connect that way.
2. Become an “open networker.” Join groups such as LION (LinkedIn Open Networker) and TopLinked. Get into the habit of accepting everyone’s request to expand your 1^st degree network… which will ultimately expand your 2^nd and 3^rd degree network. And don’t stay in a “box” – expand to new individuals who don’t yet know what you have to offer!
3. Participate in group conversations. Represent yourself as someone who is knowledgeable in the subject matter by providing valuable content. If you have a question about something, utilize LinkedIn Answers (http://www.linkedin.com/answers/). Whatever your query, there are plenty of industry professionals out there who are happy to assist you (going back to the pay-it-forward statement).
4. Write recommendations for others. The more recommendations you have, the better. If you give a lot of value, you will receive a lot (according to the ‘rule of reciprocity’).
5. Utilize LinkedIn’s “Advanced” search option. This gives you the ability to narrow down your search; locating members based on things like keywords, geographic location, company/school, industry, etc. Advanced search also supports “Boolean strings,” which allow you to narrow (or broaden) your search in a very specific—effective—manner. Learning how to use Boolean operators and formulate strings is not as complicated as it might sound, and there are many sites/tutorials that can assist you with this. I personally like http://www.internettutorials.net/boolean.asp.
6. Use LinkedIn as a cross-referencing tool. For instance… if you apply to a job online (and know the name of the company), you can often times locate the hiring manager on LinkedIn — or at least locate someone who can get you to the right person. This can be an effective tactic for getting past gatekeepers.

I’ve just returned from a managers meeting at our corporate HQ. While there, we covered lots of the topics expected - sales, management, hiring, best practices, how to grow and mentor a team etc.  But one of the most surprising topics covered was - vacations.

I am one of those managers who is guilty of putting off  vacation time until the end of the year and then not being able to use it.  l do like folks that put in tons of hours and are fully engaged in their roles at work.  But also I have also seen the effects of burn-out. I have learned over time - that taking time off is, in fact, an important element in keeping employees performing at their best.  So I thought I would share the research finding I received from our communications team.

Time Off

If you’ve been handing out an unspoken pat on the back to employees that work more than 40 hours each week and rarely take vacation, you’re likely not alone. According to the American Workplace Insights survey conducted by Harris Interactive:

• 57% of employees do not expect their employer to encourage vacation use.
• 58% believe their employers likely won’t offer flexible work hours this year.

It’s time to rethink your strategy. All work and no play may or may not lead to dull employees, but it will directly and negatively impact your bottom line. The following are a list of eight reasons to encourage your employees’ regular use of paid vacation:

1. Put a cap on accrued vacation payables. When an employee’s unused vacation time is allowed to accrue for an extended period of time, employers are left holding the bag if that employee leaves the company or suddenly decides to take many weeks at one time. A “use-it-or-lose-it” policy encourages employees to use their earned vacation time within the calendar year, and protects your balance sheet from an unlimited or unexpected payout.
2. Rested workers result in reduced premiums. The hallmarks of workaholism include fatigue, poor health, and stress, all of which lead to an increase in worker’s compensation and health insurance costs. Keep your employees healthier and safer while minimizing the premiums you pay, by enforcing necessary breaks in engagement and regular time off.
3. Increase output with higher productivity and accuracy levels. Studies have shown that productive, successful employees are those who take vacation and occasional time off to relax, rejuvenate and refresh. Upon return from vacation, their renewed sense of drive and determination can provide both short-term and long-term boosts in productivity. Additionally, the necessary rest and replenishment will help them avoid costly mistakes, which overworked employees are more apt to make.
4. Employees that get away are more likely to stick around. When you consider the total cost of recruiting, hiring and training new employees, turnover expenses can be devastating. Help improve employee morale when you facilitate, and even encourage, employee retention through the use of vacation time and an environment that supports employee-centered work hours.
5. A change of scenery promotes ingenuity. Hum-drum routine rarely leads to inspired thinking. When on vacation, we often find ourselves in a new environment, and going through different routines. By being forced to behave and think differently for a period of time, we gain fresh perspective, creative inspiration, and new ideas. It is impossible to put a dollar value on the innovation and ingenuity that will result for your company when you encourage your employees to take vacation as a sabbatical.
6. Happy employees minimize risk and adversity. The ever-elusive office culture – you tout it to recruits, but do you really understand its value? Overworked employees are cranky employees, and are often the cause of infighting as well as office politics. They are more likely to berate their boss, resent coworkers that don’t work as hard as they do, and even resent the job itself. Your entire office, and its work product, suffers the effects of an overworked employee. You can prevent unnecessary crankiness on your team by simply making it clear that working long hours and foregoing vacation are not the way to get ahead.
7. Reduce unplanned outages. Overworked employees may take fewer vacation days off, but the tradeoff is that they likely will require more sick days. Additionally, if your employees are nervous about how you will react to their vacation request, they will be more likely to procrastinate – leaving little time for a back-up plan – or even play hooky. Conversely, employees who feel open to use their vacation time at their discretion will more proactively plan for their outages and have fewer sick days. Foster an environment that supports your employees’ efforts to balance work and their personal lives through paid time off, and the result will be loyal employees that won’t leave you hanging.
8. Detect and deter fraud by interrupting individual controls. According to the Association of Certified Fraud Examiners’ (ACFE) 2010 Report to the Nations, a typical organization will lose 5% of its annual revenue to occupational fraud and abuse. Fraudulent behavior often requires complete control over an activity by one or more persons to cover up the paper trail, and is difficult to maintain while out of the office for a week or more. In fact, refusal to take vacation was one of the key red flag behaviors identified by the ACFE in their study. While the reality of these statistics is unpleasant, companies must acknowledge the need for a required vacation policy to help detect, and ideally deter, any existing or potential fraudulent behavior.

The first association I joined was the student chapter of the Public Relations Society of America, the PRSSA, primarily because Al Walker offered extra credit for my journalism class at NIU. While I may not have appreciated it at first, it is here where I built a strong foundation and friendships that I’ve drawn on throughout my career.

There are many reasons to join an association, and there are many for marketing and creative professionals to choose from. The key common thread they offer is a forum to interact with peers facing similar business challenges, and most importantly, an opportunity to further your personal and professional development.

Regardless of the stage you are at – from young professional to mid management, or even if you’ve reached the pinnacle of your profession, there is a wealth of benefits to tap into by not just joining, but actively participating in one or several groups.

Sure there are the tangible benefits of educational programs, access to thought leadership articles, access to member directories, subscriptions to trade publications and the like. But if you talk to long-time members and association leaders, there are far richer rewards and reasons to believe:

• Build a trusted peer-to-peer network to call on to help navigate a particular issue
• Exposure to best practices to benchmark what other companies are doing and spark new ideas for your organization
• Stretch your marketing skills as a speaker or committee volunteer, take on challenges outside your comfort zone or current work responsibilities
• Surround yourself with smart, savvy peers to inspire and encourage your own and your team’s creativity
  
• Be an industry insider and uncover new career opportunities that may be right for you
• Be a mentor – you’ll not only feel good, you’ll likely learn a few things right back!

We are fortunate to be part of a community of communicators, so perhaps one of the best perks I cherish through my involvement is the fun and lasting friendships gained along the way.

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Margaret Essary is Director, Business Development of Paladin and is an active member of several associations, including the Business Marketing Association, the American Marketing Association, and the Chicago Association of Direct Marketing.