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	<title>Paladin Blog&#187; Paladin Recruiting and Staffing</title>
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	<pubDate>Tue, 08 May 2012 16:46:09 +0000</pubDate>
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		<title>Release of CS6 Adobe Suite Adds Newest Candidate Skill Set</title>
		<link>http://blog.paladinstaff.com/paladin-information/release-of-cs6-adobe-suite-adds-newest-candidate-skill-set/</link>
		<comments>http://blog.paladinstaff.com/paladin-information/release-of-cs6-adobe-suite-adds-newest-candidate-skill-set/#comments</comments>
		<pubDate>Tue, 08 May 2012 16:46:09 +0000</pubDate>
		<dc:creator>lindsey.monroe</dc:creator>
		
		<category><![CDATA[Paladin Information]]></category>

		<guid isPermaLink="false">http://blog.paladinstaff.com/?p=1113</guid>
		<description><![CDATA[With the recent release of Adobe&#8217;s newest Creative Suite, CS6, graphic design professionals are being pressured to increase their skills in order to stay competitive. According to LinkedIn, the demand for &#8220;Graphic Design&#8221; as an overall industry &#8220;Skill and Expertise&#8221; category has increased 8% since 2011. The increase for this growing skill set proves the imperativeness for creative professionals to stay up on emerging, in-demand trends. Now, more than ever, it is vital for candidates to recognize the hottest skills, and for companies to capitalize on the top professionals that possess these talents. 
Adobes has led the way in innovative design and creative software for years, dictating the skills that the top Creative and Marketing firms desire. Originally launched on April 23, 2012 in San Francisco, CS6 offers a full-priced download ($1,299.00) as well as a much more affordable Creative Cloud Package. This subscription service offers users the option to [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal"><span>With the recent release of Adobe&#8217;s newest Creative Suite, CS6, graphic design professionals are being pressured to increase their skills in order to stay competitive. According to LinkedIn, the demand for &#8220;Graphic Design&#8221; as an overall industry &#8220;Skill and Expertise&#8221; category has increased 8% since 2011. The increase for this growing skill set proves the imperativeness for creative professionals to stay up on emerging, in-demand trends. Now, more than ever, it is vital for candidates to recognize the hottest skills, and for companies to capitalize on the top professionals that possess these talents. </span></p>
<p class="MsoNormal">Adobes has led the way in innovative design and creative software for years, dictating the skills that the top Creative and Marketing firms desire. Originally launched on April 23, 2012 in San Francisco, CS6 offers a full-priced download ($1,299.00) as well as a much more affordable Creative Cloud Package. This subscription service offers users the option to purchase the entire suite for a monthly fee of $49.99 ($19.99 for students.) This incredible cloud offering perfects the ease-of-use for creative professionals while managing to also improve the technological capabilities of the program. This revolutionary product is predicted to drastically increase the number of Adobe users. The price and accessibility of the CS6 product increases the percentage of professionals that will invest in improving their skill sets to include all CS6 service offerings.</p>
<p class="MsoNormal">The prolific use of Cloud Computing, within recent years, has increased a sense of collaboration and community within the design industry. The adaptation to include mobile and tablet devices within the creative services realm has expanded the accessibility and user base of these products. This trend is not only increasing the sheer volume of professionals possessing these skills, but also creates a rising demand for these types of services. Due to this overlaying trend, Creative and Marketing firms are predicted to see a rise in creative and marketing candidates that possess &#8220;Adobe CS6&#8243; as an advertised skill set. This proficiency will continue to be seen, not as a recommended differentiator, but essential to both creative agencies and staffing firms.</p>
<p class="MsoNormal">It is imperative for hiring managers to acknowledge and understand the most impressive and trending candidate skills - including the knowledge of CS6. The new Adobe CS6 Creative Suite includes 14 different applications in a combination of four distinct packages - Adobe Creative Suite 6 Design &amp; Web Premium, Adobe Creative Suite 6 Design Standard, Adobe Creative Suite 6 Production Premium and Adobe Creative Suite 6 Master Collection. The packages feature multiple additions and improvements to the set of programs, including:</p>
<ul>
<li>Global Performance Cache: Ability to perform faster and more responsive functions by taking full advantage of your computer&#8217;s hardware</li>
<li>3D Camera Tracker: Capability to analyze 2D footage&#8217;s position, orientation and field of view in order to create 3D layers of illustration</li>
<li>Fully ray-traced, extruded text and shapes: Allows simple design of geometric text and shape layers in 3D space</li>
<li>Variable Mask Feathering: Features more precise tools in order to illustrate more realistic, moving objects</li>
<li>Rolling Shutter Repair: Includes over 80 new and updated built-in effects to automatically repair shutter elements in video footage</li>
<li>Pro Import After Effects: Allows users to easily import and edit After Effects into a variety of programs</li>
<li>Improved mocha AE Workflow: Provides advanced planar tracking and rotoscoping tools</li>
<li>Photoshop and Illustrator Integration: Progressive technology to continue integrating illustrator&#8217;s tools to produce seamless logos, text layouts and other graphics</li>
</ul>
<p>A recent Adobe press release states, &#8220;Adobe Creative Suite 6 delivers a whole new experience for digital media creation, enabling you to work lightening fast and reach audiences wherever they may be. Creative Cloud will act as a digital hug allowing users to download and install every Adobe Creative Suite 6 application, to access online services for file sharing, collaboration and publishing, and to have direct access to new apps and features as soon as they are released.&#8221;</p>
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		<title>Finding Talent (or just as important, being found)</title>
		<link>http://blog.paladinstaff.com/communications/finding-talent-or-just-as-important-being-found/</link>
		<comments>http://blog.paladinstaff.com/communications/finding-talent-or-just-as-important-being-found/#comments</comments>
		<pubDate>Tue, 20 Mar 2012 04:08:36 +0000</pubDate>
		<dc:creator>Larry Brantley</dc:creator>
		
		<category><![CDATA[Communications]]></category>

		<category><![CDATA[Hiring Information]]></category>

		<category><![CDATA[Job Search]]></category>

		<category><![CDATA[Add new tag]]></category>

		<category><![CDATA[digital]]></category>

		<category><![CDATA[recruiting]]></category>

		<category><![CDATA[sourcing]]></category>

		<guid isPermaLink="false">http://blog.paladinstaff.com/?p=1107</guid>
		<description><![CDATA[First the good news, most employers (78%) say that they will hold steady with their staff for 2012, according to Abbey Lombardi in www.wantedanalytics.com (12/29/11). 18% will be expanding their staff and about 4% may reduce current needs due to business loss or redundncies in staff. This is MUCH better than we have seen in the past 4 years. Some of the key growth internationally is in the Asia Pacific, more specifically China. We are consistently seeing employers ask for “Mandarin speaking skills preferred” in candidates. Though the U.S. is seeing steady growth, it is not as aggressive as China is seeing.

Some of the more difficult job searches are for web development, user experience, mobile marketing, CRM research/analytics and social media marketing, according to Keith Cline (Inc. Magazine 12/19/11). These positions require specialized skills that are in high demand and consequently, pay some of the top salaries and pay rates. [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="0in 0in 0pt;"><span style="small;">First the good news,<span style="yes;"> </span>most employers (78%)<span style="yes;"> </span>say that they will hold steady with their staff for 2012, according to Abbey Lombardi in </span><a href="http://www.wantedanalytics.com/"><span style="small;">www.wantedanalytics.com</span></a><span style="small;"> (12/29/11). 18% will be expanding their staff and about 4% may reduce current needs due to business loss or redundncies in staff.<span style="yes;"> </span>This is MUCH better than we have seen in the past 4 years. Some of the key growth internationally is in the Asia Pacific, more specifically China.<span style="yes;"> </span>We are consistently seeing employers ask for “Mandarin speaking skills preferred” in candidates.<span style="yes;"> </span>Though the U.S. is seeing steady growth, it is not as aggressive as China is seeing.</span></p>
<p class="MsoNormal" style="0in 0in 0pt;">
<p class="MsoNormal" style="0in 0in 0pt;"><span style="small;">Some of the more difficult job searches are for web development, user experience, mobile marketing, CRM research/analytics and social media marketing, according to Keith Cline (Inc. Magazine 12/19/11).<span style="yes;"> </span>These positions require specialized skills that are in high demand and consequently, pay some of the top salaries and pay rates.<span style="yes;"> </span>Recruiters are ALWAYS looking for these people and once they have people who have proven their worth in these areas, they keep them consistently working.<span style="yes;"> </span>This is the area where we foresee bidding wars occurring for talent.</span></p>
<p class="MsoNormal" style="0in 0in 0pt;">
<p class="MsoNormal" style="0in 0in 0pt;"><span style="small;">Today’s process of finding marketing/creative talent has changed greatly from where we were just a few years ago.<span style="yes;"> </span>Traditional methods of newspaper, yellow page postings, magazine ads and job fairs do not have the same impact or attendance as they once did and therefore the results often miss the mark.<span style="yes;"> </span>Of course, this varies based on the skill set being sourced as well as the geographic resources available. Recruiting firms today rely on the digital platform, social media and word-of-mouth to get the candidates with the skills our clients demand.</span></p>
<p class="MsoNormal" style="0in 0in 0pt;">
<p class="MsoNormal" style="0in 0in 0pt;"><span style="small;">Social media is a HUGE factor in finding today’s talent.<span style="yes;"> </span>Some of the more common sites are LinkedIn, Facebook, Twitter &amp; YouTube.<span style="yes;"> </span>Each resource is unique in how the person’s information is viewed and perceived.<span style="yes;"> </span>LinkedIn is a great tool to find key employer experience, educational training, professional associations and built in recommendations of the person’s performance.<span style="yes;"> </span>Facebook is often used to verify a cultural fit with an employer.<span style="yes;"> </span>The notion that information on Facebook is private and it is okay to say or do whatever online is foolish.<span style="yes;"> </span>Anything posted on the web can be viewed by all.<span style="yes;"> </span>Some high security or government positions are including a review of personal Facebook sites as part of their personality/security assessments.<span style="yes;"> </span>There is state legislation in process now regarding individual rights and public need to know. Keep in mind, it isn’t just what you might say or pictures you post, it is also the company that you keep.<span style="yes;"> </span>Be smart about monitoring your Facebook wall and updates. There are options to potentially limit access to a broader audience that should be considered.</span></p>
<p class="MsoNormal" style="0in 0in 0pt;">
<p class="MsoNormal" style="0in 0in 0pt;"><span style="small;"><span style="Times New Roman;">Recruiters are getting creative in sourcing talent.<span style="yes;"> </span>We find that sponsoring unique events that cater to a specific target audience can yield long-term benefits.<span style="yes;"> </span>Referral incentives are also seeing a surge again.<span style="yes;"> </span></span></span></p>
<p class="MsoNormal" style="0in 0in 0pt;">
<p class="MsoNormal" style="0in 0in 0pt;"><span style="small;">The absolute best way to find talent is by referrals from people you trust or from employees who are doing an outstanding job.<span style="yes;"> </span>It is who you know and who knows you!</span></p>
<p class="MsoNormal" style="0in 0in 0pt;"><span style="small;">Employers need to make sure to utilize internal referrals in securing new people.<span style="yes;"> </span>It not only can control your costs but it builds a team approach and makes them feel more invested in the company.</span></p>
<p class="MsoNormal" style="0in 0in 0pt;">
<p class="MsoNormal" style="0in 0in 0pt;"><span style="small;">Today’s final takeaway is that digital is the platform to find talent and to be found.<span style="yes;"> </span>Constantly update your information so that it is relevant and current.<span style="yes;"> </span>Monitor your personal sites so that there are no surprises.<span style="yes;"> </span>It is okay to de-friend a person on Facebook if they are making inappropriate statements or propaganda that is contrary to your stance, even if it is “Aunt Sally”. <span style="yes;"> </span>It is a good thing to connect with others in your field on LinkedIn.<span style="yes;"> </span>It can improve your rating and also give you the appearance of being the person to know.<span style="yes;"> </span>It is not necessary to connect with a stranger that is outside of your focus or in a path that you do not want to follow. More connections are not better if the relationship is distant or non-existent. <span style="yes;"> </span>Report spammers IMMEDIATELY and protect your online image.</span></p>
<p class="MsoNormal" style="0in 0in 0pt;">
<p class="MsoNormal" style="0in 0in 0pt;"><span style="small;">The digital pace is faster and much more detailed.<span style="yes;"> </span>Use it wisely and the payoff will be evident.</span></p>
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		<title>Want to gain speed in your career?</title>
		<link>http://blog.paladinstaff.com/paladin-information/want-to-gain-speed-in-your-career/</link>
		<comments>http://blog.paladinstaff.com/paladin-information/want-to-gain-speed-in-your-career/#comments</comments>
		<pubDate>Mon, 27 Feb 2012 19:32:41 +0000</pubDate>
		<dc:creator>Larry Brantley</dc:creator>
		
		<category><![CDATA[Paladin Information]]></category>

		<guid isPermaLink="false">http://blog.paladinstaff.com/?p=1101</guid>
		<description><![CDATA[Getting the job you want takes some preparation. In fact, today it’s considered the business of getting a job….and the business is about marketing YOU. As you know, marketing is about buying or selling a product in the marketplace. That is what you’re doing in your job search, except YOU are the product. But the best way to gather speed in your career is if you figure out a way to create your own personal brand that leaves a lasting impression.
What does it take to make an impression? People take away an impression of you from what they see and hear…and decide in an instant their perception of you. Here are a couple steps you can do right now to market yourself in your job search efforts:

Step One: Decide your greatest skills.      It’s important to be acutely aware of your skills and your strengths — [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://blog.paladinstaff.com/wp-content/uploads/unknown-11.jpeg"><img class="alignleft size-thumbnail wp-image-1104" title="Susan Caplan" src="http://blog.paladinstaff.com/wp-content/uploads/unknown-11-108x150.jpg" alt="Want to gain speed in your career?  " width="108" height="150" /></a>Getting the job you want takes some preparation. In fact, today it’s considered the <span style="underline;">business</span> of getting a job….and the <span style="underline;">business</span> is about marketing YOU.<span> </span>As you know, marketing is about buying or selling a product in the marketplace. That is what you’re doing in your job search, except YOU are the product. But the best way to gather speed in your career is if you figure out a way to create your own personal brand that leaves a lasting impression.</p>
<p class="MsoNormal">What does it take to make an impression?<strong><span> </span></strong>People take away an impression of you from what they see and hear…and decide in an instant their perception of you. Here are a couple steps you can do right now to market yourself in your job search efforts:</p>
<ul type="circle">
<li class="MsoNormal"><strong><em>Step One: Decide your greatest skills</em></strong>.      It’s important to be acutely aware of your skills and your strengths —      especially ones that give you an edge over the competition. It’s more      important to be able to articulate them and back them up with facts. Take      time to practice how you will ‘sell’ yourself so when the time is right,      you’re prepared.</li>
<li class="MsoNormal"><strong><em>Step Two: Develop packaging and marketing      tools to sell YOU</em>. </strong>Make sure that everything you do is consistent      around branding YOU….from your business cards, to your cover letter, to      your elevator pitch, to your appearance, to where you network.<span> </span>You need to package yourself to make the      impression you want. Recently, I read the resume of someone thought it      made them appear <span style="underline;">very</span> professional. However, when I met them in      person, I got the opposite impression. Not only did they not dress professionally      but they didn’t shake my hand and never sent a thank you note. They didn’t      have a consistent brand.</li>
</ul>
<p class="MsoNormal"><span>Like Paladin, I help people brand themselves using marketing, creative and communications.<span> </span></span>The tips above are two out of the ten critical steps I list in my book, <span style="underline;"><a href="http://susancaplan.com/">Marketing Yourself to the Real World:</a></span><a href="http://susancaplan.com/"> </a><span style="underline;"><a href="http://susancaplan.com/">10 SIMPLE STEPS to gain a competitive edge in the job market</a></span>. These two steps form the foundation that you’ll build upon.</p>
<p class="MsoNormal"><strong><em><span style="underline;"><span lang="EN">About Susan Caplan</span></span></em></strong></p>
<p class="MsoNormal"><a href="http://www.susancaplan.com/">Susan Caplan</a>is a writer, teacher and skilled business communication and marketing specialist. She is an Adjunct Professor at Northwestern University teaching career development and a Career Advisor for the Kellogg Graduate School of Business Certificate Program. She speaks at universities, corporations, organizations and associations.</p>
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		<title>New uses for QR codes in your marketing mix?</title>
		<link>http://blog.paladinstaff.com/paladin-information/new-uses-for-qr-codes-in-your-marketing-mix/</link>
		<comments>http://blog.paladinstaff.com/paladin-information/new-uses-for-qr-codes-in-your-marketing-mix/#comments</comments>
		<pubDate>Wed, 08 Feb 2012 14:52:05 +0000</pubDate>
		<dc:creator>sarah.palmer</dc:creator>
		
		<category><![CDATA[Paladin Information]]></category>

		<category><![CDATA[Add new tag]]></category>

		<guid isPermaLink="false">http://blog.paladinstaff.com/?p=1094</guid>
		<description><![CDATA[<div class="postavatar"><img src="http://blog.paladinstaff.com/wp-content/uploads/avatars/Jadey-Ryndak.jpg" style="width:75px;height:75px;" alt="new-uses-for-qr-codes-in-your-marketing-mix" border="0" /></div>


 Quick response codes have been in use since the mid-90s, but new ways to utilize this link between offline material and online content are being applied everyday. With no length, size or space limitations, it’s easy and cost effective to engage customers at the time when they are most ready to receive the information. Effectively tapping this marketing and communication channel can provide a competitive advantage in securing and strengthening B2C and B2B relationships.
Going beyond the basics of placing a QR code on business cards to share contact information, companies are utilizing this tool to educate and persuade decision makers about their products and services. Before including this technology tool into your marketing mix its important to remember the marketing basics.


Test the code repeatedly. A potential customer can become irritated and unresponsive to your message if the code doesn’t work.
Size relevance. Determine the best size for the code based [...]]]></description>
			<content:encoded><![CDATA[<div class="postavatar"><img src="http://blog.paladinstaff.com/wp-content/uploads/avatars/Jadey-Ryndak.jpg" style="width:75px;height:75px;" alt="new-uses-for-qr-codes-in-your-marketing-mix" border="0" /></div>
<p><!--StartFragment--></p>
<p class="MsoNormal">
<p class="MsoNormal"><span style="font-family: Arial; font-size: x-small;"> <span style="font-size: small;"><span>Quick response codes have been in use since the mid-90s, but new ways to utilize this link between offline material and online content are being applied everyday. With no length, size or space limitations, it’s easy and cost effective to engage customers at the time when they are most ready to receive the information. Effectively tapping this marketing and communication channel can provide a competitive advantage in securing and strengthening B2C and B2B relationships.</span></span></span></p>
<p class="MsoNormal"><span style="font-family: Arial;"><span style="font-size: small;"><span>Going beyond the basics of placing a QR code on business cards to share contact information, companies are utilizing this tool to educate and persuade decision makers about their products and services. Before including this technology tool into your marketing mix its important to remember the marketing basics.</span></span></span></p>
<p class="MsoNormal">
<ul>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Test the code repeatedly. A potential customer can become irritated and unresponsive to your message if the code doesn’t work.</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Size relevance. Determine the best size for the code based on the information coded and how the customer will access it. The minimal size is a 1.25” and includes a border that separates the code from any other content.</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Provide an alternative access. QR codes may be more familiar, but not all customers have the capability to access this information. To make your content accessible, add readable copy nearby explaining what the code does and an alternative way to access it.</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Mobile-optimized. The final destination needs to be optimized for the small screen and mobile broadband constraints.</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Share unique information. The QR code content should be unique and provide value to the customer. Make it more than just a link to the website home.</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Capture the information – companies need to determine what information they want to capture from the scan and then develop the measurement tool to track the results.</span></span></span></li>
</ul>
<p class="MsoNormal">
<p class="MsoNormal"><span style="font-family: Arial;"><span style="font-size: small;"><span>The applicable uses for QR codes are endless. Codes can convey anything that is printed or digitized and immediately connect customers with information they want to know or obtain. To get you thinking about ways to incorporate QR codes in your marketing mix, here are a few interesting applications currently being utilized in the marketplace.</span></span></span></p>
<p class="MsoNormal">
<p class="MsoNormal">
<ul type="square">
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Tradeshows or events </span></span></span>
<ul>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Deliver dynamic service or product information all in      the size of stamp and paperless.</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Link to an after-event activity</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Enable customers to register for contests, request a      follow-up appointment, provide feedback via a survey, get an event schedule      and directions</span></span></span></li>
</ul>
</li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Outdoor signage – large code shares business overview that can be scanned by prospects driving or walking by the location</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Seeking investors – for start-up companies looking for investors, link to a business or marketing plan</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Point of sale receipts - include upcoming promotions, service support, replacement parts, coupons, feedback form, assembly instructions, coupons</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Fundraising – easy access to information; can be included with grant applications to show reviewers how funds support programs, events, research</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Social media – link customers to business Linkedin, Facebook or Twitter accounts and their respective online communities and information blogs. Make this a value-added connection for the phone-scanning customer.</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Call to action – alternate special offers by linking codes to new landing pages and combine them with emails to opt-into your customer list</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Speaker conferences – QR code can link to the presentation, handouts, contact information, next speaking event.</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Product information and packaging – assembly and care instructions, required safety sheets, manufacturer information </span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Music artists – free downloads to fans in attendance</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Transportation – code links to site that shows current position of bus, train, airplane using built-in GPS and anticipated arrival time. Another use, digitizing boarding passes .</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Medical alerts – code on driver’s license or medallion with important medical information</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Pet identification – creating code on a collar tag with owner contact and pet information</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Real estate listing – code on sale sign links to home video and realtor information</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Tombstones – code links mourners to videos and other information celebrating the person’s life</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Shelf signs – display ingredients and nutritional information</span></span></span></li>
<li><span style="font-family: Arial;"><span style="font-size: small;"><span>Ball fields and arenas – display sponsorship information and special promotions</span></span></span></li>
</ul>
<p class="MsoNormal"><span style="font-family: Arial;"><span style="font-size: small;"><span>As familiarity with QR codes increases, it is important to determine how this tool can be effectively utilized to connect with your customers in a unique and relevant way. For B2B connections, making  the scan worthwhile to the customer is key to adding value to your business relationship.</span></span></span></p>
<p class="MsoNormal">
<p class="MsoNormal"><strong><span style="font-family: Arial;"><span style="font-size: small;"><span>How are you using QR codes?</span></span></span></strong></p>
<p class="MsoNormal">
<p><strong></strong></p>
<p><strong> </strong></p>
<p class="MsoNormal">
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		<title>Are You “Messaging it Great?”</title>
		<link>http://blog.paladinstaff.com/paladin-information/are-you-%e2%80%9cmessaging-it-great%e2%80%9d/</link>
		<comments>http://blog.paladinstaff.com/paladin-information/are-you-%e2%80%9cmessaging-it-great%e2%80%9d/#comments</comments>
		<pubDate>Thu, 08 Dec 2011 15:57:18 +0000</pubDate>
		<dc:creator>sarah.palmer</dc:creator>
		
		<category><![CDATA[Paladin Information]]></category>

		<guid isPermaLink="false">http://blog.paladinstaff.com/?p=1085</guid>
		<description><![CDATA[
What Malcolm Gladwell vs. Morton Grodzins can teach us about marketing and sales messaging


By Tim Riesterer
Malcolm Gladwell sold millions of copies of his book, “The Tipping Point,” and he made millions of dollars on the concept. But, he didn’t invent it.

An obscure political science professor by the name of Morton Grodzins actually first conceived of “the tipping point” more than 40 years before Gladwell released his book. Yet, Grodzins didn’t make millions of dollars. 
Malcolm Gladwell then went on to sell millions of copies of his book, “Outliers,” and he made millions of dollars, again. One of the key principles he described was a concept called “deliberate practice.”
You guessed it. The original theory was developed by someone else. He’s a Swedish psychologist, K. Anders Ericcson, who toils in academic anonymity, while Gladwell hits the big-dollar talk show and speaking circuits.
Gladwell “Messaged it Great”
What did Gladwell do that these other guys [...]]]></description>
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<p class="MsoNormal"><em>What Malcolm Gladwell vs. Morton Grodzins can teach us about marketing and sales messaging</em></p>
<p class="MsoNormal">
<p class="MsoNormal">
<p class="MsoNormal">By Tim Riesterer</p>
<p class="MsoNormal"><a href="http://blog.paladinstaff.com/wp-content/uploads/tim-r-cl2.jpg"><img class="size-medium wp-image-1087 alignleft" title="tim-r-cl2" src="http://blog.paladinstaff.com/wp-content/uploads/tim-r-cl2-240x300.jpg" alt="Are You “Messaging it Great?”" width="144" height="180" /></a>Malcolm Gladwell sold millions of copies of his book, “The Tipping Point,” and he made millions of dollars on the concept.<span> </span>But, he didn’t invent it.</p>
<p class="MsoNormal">
<p class="MsoNormal">An obscure political science professor by the name of Morton Grodzins actually first conceived of “the tipping point” more than 40 years before Gladwell released his book.<span> </span>Yet, Grodzins didn’t make millions of dollars.<span> </span></p>
<p class="MsoNormal">Malcolm Gladwell then went on to sell millions of copies of his book, “Outliers,” and he made millions of dollars, again.<span> </span>One of the key principles he described was a concept called “deliberate practice.”</p>
<p class="MsoNormal">You guessed it.<span> </span>The original theory was developed by someone else.<span> </span>He’s a<span> </span>Swedish psychologist, K. Anders Ericcson, who toils in academic anonymity, while Gladwell hits the big-dollar talk show and speaking circuits.</p>
<p class="MsoNormal"><strong>Gladwell “Messaged it Great”</strong></p>
<p class="MsoNormal">What did Gladwell do that these other guys didn’t?<span> </span>Why was he able to make millions, while Grodzins and Ericcson never hit the mainstream?</p>
<p class="MsoNormal">He messaged it great.<span> </span>Malcolm Gladwell was able to take very geeky, academic concepts and connect with the the buying public and get them to part with their money.<span> </span>The other guys didn’t.</p>
<p class="MsoNormal">Have you ever been frustrated that you and your company have been beaten by lesser competitors?<span> </span>Are your customers continually trying to commoditize you?<span> </span>Or, maybe it’s you who needs to outsell a more innovative competitor.</p>
<p class="MsoNormal">Regardless, you as a Marketer are charged with creating your company’s story and getting it told in a way that drives growth.<span> </span><em>It’s your job to message it great</em>.</p>
<p class="MsoNormal"><strong><span>5 Lessons for Messaging it Great</span></strong></p>
<p class="MsoNormal">Here’s what you can learn from Malcolm Gladwell…<span> </span>You need find something inside your company that is inherently great and make it more apparently obvious to the customer.<span> </span>Buried in your company and your offerings are bright ideas, capabilities or concepts that just need to be messaged great.</p>
<p class="MsoNormal">Then, you must apply these five lessons:</p>
<p class="MsoNormal"><em>Lesson #1:<span> </span>Your customer lives in your story, don’t force them to live in yours</em></p>
<p class="MsoNormal">The single biggest thing that separates successful companies from unsuccessful ones is the story you tell when you are communicating with a prospect in the buying cycle.  Do you force them to understand and love your company story, or are you engaging in a compelling dialogue about their story?</p>
<p class="MsoNormal">The real challenge in the customer’s story is what we call the “status quo barrier.” It keeps your prospects from wanting to change.  You need a message that not only differentiates you from competitors, but first convinces the decision-maker they need to do something different.  Your message needs to be about how the customer’s current story is changing, and how your strengths line-up in response to the changes happening to them.</p>
<p class="MsoNormal">The kicker is that you often need to tell the customer something they don’t know, about a problem they didn’t even know they had, if you want to break through the status quo barrier.  Your story needs to be a little challenging, dangerous and fearless instead of safe and self-satisfying.<span> </span>Too many of today’s value propositions are too impotent to provoke a response, let alone business opportunities.</p>
<p class="MsoNormal"><em>Lesson #2:<span> </span>You must translate your brand positioning into customer messaging</em><span> </span><em></em></p>
<p class="MsoNormal">Brand positioning is typically about what <em>we </em>feel our brand should be, what <em>we</em> want to be known as, why <em>we</em> come to work each day, what <em>we</em> promise to do for the customer, and what customers like about <em>us</em>.  Companies tend to <em>we, we, we</em> all over themselves when they create brand messaging.</p>
<p class="MsoNormal">It becomes 30,000-foot hyperbole that rarely separates you from your competitors, is difficult to translate at the 3-foot level where a customer conversation takes place, and almost never compels a customer to do anything different.  Companies test whether customers like their brand position, but they don’t test whether it will actually cause them to change behavior.  I like the way Sergio Zyman, former Coca Cola CMO and author of <em>The End of Marketing as We Know It</em> says: “We can’t live on virtual consumption.” (He said this after his brand advertising won many awards, but failed to change their market share.)</p>
<p class="MsoNormal">Bottom line is that branding, especially based on voice of the customer, will rarely offer up a compelling story that creates commercial impact.<span> </span>Customers can’t actually tell you what they want, or need, that will get them excited enough to do something different and be willing to go through the pain of change.<span> </span>When it comes down to actually creating selling opportunities and activity, you must translate your brand into something truly compelling and remarkable that breaks the status quo barrier.</p>
<p class="MsoNormal"><em>Lesson #3:<span> </span>You need to offer a distinct point of view, not just more content</em></p>
<p class="MsoNormal">I got major heartburn at a recent conference on content marketing.<span> </span>The biggest topic of conversation seemed to be how to create the quantity of content needed, in a timely enough fashion, to fill all the holes in the demand generation and sales enablement content map.<span> </span>There were presentations and products about how to source third-party content from analysts and outside writers, and how to manage that process.<span> </span></p>
<p class="MsoNormal">Not once, did I hear a speaker address the issue of how to make your content more distinctive and drive action.<span> </span>Seriously, if you are going to become an aggregator of industry analyst information in your marketing programs and customer portals, what value do you add?<span> </span>What should a customer do different because they found someone else’s content on your site or in your emails.<span> </span>Is being a content clearinghouse for other people’s generic content going to move the needle for you?</p>
<p class="MsoNormal">Gladwell didn’t just report on Morton Grodzin’s discovery.<span> </span>Gladwell made it meaningful to you and me.<span> </span>He made it useful in our lives and jobs. He took an esoteric concept and made it pragmatic and applicable. Likewise, you must add value in the messaging content you create.<span> </span>You need to offer a distinct point of view. Your story must show customers the relevant impact that the latest trends, issues, challenges, problems and changes will have on their desired outcomes.<span> </span>And, then how your organization can help them avoid the risks and maximize the opportunities</p>
<p class="MsoNormal"><em>Lesson #4:<span> </span> Focus your messaging energy on the right enemy</em></p>
<p class="MsoNormal">Think of the “status quo barrier” we mentioned earlier as your biggest competitor when you build messaging content.  (It’s not your arch rival competitor.)<span> </span>Before you ever get to an opportunity, you need to break through and create a buying vision.</p>
<p class="MsoNormal">Here are four challenges causing the status quo barrier that you must confront with your message:</p>
<p class="MsoListParagraphCxSpFirst"><span><span>·<span> </span></span></span><strong>Attention Economy</strong> – Time is the new currency.<span> </span>It’s almost impossible to get someone’s attention.<span> </span>You can’t be timid.<span> </span>And, they don’t have time to play the 20-question game.<span> </span>In fact, you will need to tell the customer something they don’t know, about a problem they didn’t even know they had. <span> </span>Be provocative and fresh to get your listener to the edge of their seat.</p>
<p class="MsoListParagraphCxSpMiddle">
<p class="MsoListParagraphCxSpMiddle"><span><span>·<span> </span></span></span><strong>Change Burden</strong> – No surprise here, customers loathe change.<span> </span>So much so, they are often willing to live with the pains they got because they perceive the pain of changing to a new solution as being worse.<span> </span>Breaking through the status quo barrier means you have to clearly show them how the pain of not changing is worse than the pain of change management.</p>
<p class="MsoListParagraphCxSpMiddle">
<p class="MsoListParagraphCxSpLast"><span><span>·<span> </span></span></span><strong>Risk Aversion</strong> – Pay attention here.<span> </span>People respond better and faster to the threat of risk/loss than the potential for more gain.<span> </span>That’s why your feature/benefit stories and your ROI calculations aren’t enough to break through.<span> </span>You must show them where their status quo is leaking and squeaking.<span> </span>They must see it as “unsafe” before they will move away from it.</p>
<p class="MsoNormal">
<p class="MsoListParagraph"><span><span>·<span> </span></span></span><strong>Entrenched Competition </strong>– Incumbency has its advantages.<span> </span><span><span> </span>If there’s traditional competitor or in-house solution in place it’s safe and comfortable.<span> </span>No one is standing still, so they won’t give up their customers willingly.<span> </span><span> </span>Your messaging job is to clearly show the contrast of your approach from the status quo.<span> </span>Prospects must see enough contrast to consider changing.</span></p>
<p class="MsoNormal">
<p class="MsoNormal">Like a spaceship trying to make it out of the earth’s gravitational atmosphere, breaking through the customer’s status quo barrier is going to take booster rockets in these four areas.</p>
<p class="MsoNormal"><em>Lesson #5:<span> </span>Great, where it counts. </em></p>
<p class="MsoNormal">When Gladwell messaged it great, the measuring stick was how many books were sold.<span> </span>This isn’t about critical acclaim or awards from peers.<span> </span>It’s about connecting with the buying public and getting them to respond and choose you.<span> </span>It’s about selling millions or toiling in obscurity.<span> </span></p>
<p class="MsoNormal">Messaging it great matters in demand generation and sales enablement – the moments of truth where your company is participating in, and looking to take the lead in the customer decision-making process.  <span> </span>These are easily tracked and measured messaging activities.  We’ve been able to demonstrate improvements in response rates, pipeline size, deal size, and quota attainment when companies message it great.</p>
<p class="MsoNormal">There’s a bulls-eye on Marketing’s back.  Now that senior management knows that these things can be measured, there’s no room for subjective or pre- funnel objectives.  It’s not about followers, or clicks, or impressions, or opinions.  It’s not about the volume of sales materials and training you put out.  It’s about revenue performance and the metrics that matter to the bottom line.</p>
<p class="MsoNormal"><strong>Are you Malcolm or Morton?</strong></p>
<p class="MsoNormal">It’s not overstating the point to say that “messaging it great” is critical to corporate execution.<span> </span>All the best ideas, innovations, investments and introductions your company makes will mean nothing unless your customer says “yes” to them.<span> </span>And, the one thing that separates you from relevance or irrelevance is developing and delivering a compelling enough story to get them there.</p>
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