I’ve been fortunate to deal with some great recruiters, both as a client and as a candidate.  And I’ve been unfortunate, on occasion, to have run across some who clearly should have pursued careers in trench digging, coal shoveling, grape stomping or other fields requiring aptitude in wielding a blunt instrument.  The lack of functional expertise, responsive service, and simple finesse in professional staffing is sometimes laughable, and not in a funny ha-ha way.

True story:  A recruiter, who maintained he “knew marketing up one side and down the other,” asked if I had experience in preparing advertising and brochures, promotional materials and the like.  I said I’d developed numerous integrated campaigns with advertising and collateral.  He replied, “Collateral is fine, but what about brochures and promotional materials?” He wanted me to drop everything and immediately re-write my resume, which I did, and then he didn’t follow up for weeks, even after repeated phone calls and emails.  When he finally called, he said he’d never presented me to the client, and commented snidely, “you’re not a good fit but do you know anybody else who is?”  The problem wasn’t that he’d decided not to present me — my issue was that he refused to explain why, that he took so long to do it, and that his attitude reflected the clear assumption that he held the more important position in our relationship.  I was disappointed — but more importantly, I was unimpressed and vowed never to work with the guy in the future.So here are just a few basic tips I think could potentially be valuable for both recruiters and candidates as we all navigate the (hopefully) soon-to-come swell in recovery-related hiring:

 Know the WorkCandidates should know something about the client’s business, even if industry experience isn’t required. Recruiters should know something about the actual responsibilities – don’t just take the client’s job spec and dump it into your template. Ask questions until you get what’s really required.

Follow Up ProperlyThis is so simple, but it’s amazing how many candidates can’t find the right balance between staying top of mind versus being a stalker.  Recruiters should tell candidates when they expect to present to/hear from the client. If the recruiter doesn’t discuss a follow up plan, candidates should simply ask “how/when may I re-connect with you on this? Both clients and candidates should return phone calls promptly; it’s basic courtesy.

Respect the ConnectionThe best recruiters and candidates know that establishing a strong relationship is key to years of future success for both. If you’re a recruiter, try to remember that candidates (especially those who are in transition) are not commodities – they’re flesh-and-blood humans whose lives may well depend upon your engagement; if you’re a candidate, remember that your recruiter works for his/her client, not for you, and has to pay attention to the buttered side of the bread.  If you can unite — finding that middle ground of mutual respect — you can cement those relationships effectively and enjoy many successful placements as a result.

Monica Levy blogs about the good, bad and ugly in marketing and communications at http://www.monicaonmarketing.blogspot.com.  You can follow her on twitter at http://twitter.com/mjlevy.

Last month I wrote a blog highlighting a hiring trend I’m seeing recently at Paladin. In short, we found that although a recession typically leads to an increase in mid-level interim staffing needs within corporations and agencies, our clients were disproportionally hiring senior/executive level marketers for both direct-hire positions and for interim roles.

To gain a larger perspective, we asked the marketing community for feedback via a LinkedIn poll. We wanted to determine if what we are seeing at Paladin is an anomaly, or actually a hiring trend in marketing departments.

The Findings:

Nearly 60% of the respondents polled said their companies were not hiring at all in 2009. Not shocking given the current state of the economy.

However, what’s interesting is that 30% of the remaining respondents said their organization was hiring due to one of the following three reasons:

-         The need for a fresh marketing approach

-         A shift in business direction

-         Business growth

We also saw that enterprise and mid-sized organization were seeing the least hiring of senior level marketing talent. Small and large organization were the most active.

So, how can this information help marketers who are looking for work? The good news is that there are opportunities, and in order to find those openings, you should keep an eye out for companies that match the three indicators for hiring.  As you network through organizations like the BMA or CIMA, read key publications such as Crain’s Chicago Business and The Chicago Tribune or leverage corporate Facebook accounts and Twitter feeds, keep an eye out for corporations that are taking a distinctly different approach to marketing or to their actual business model.  As always, those companies that are experiencing rapid growth are ideal opportunities for senior marketers as well.

The poll is still up and active. Feel free to participate and add comments. We continue to be interested in tracking this trend. 

As recruiters, we expect to see specific hiring trends during economic downturns. Historically, we anticipate increases in contract/freelance staffing because corporations, which are in the midst of hiring freezes, have laid-off large numbers of marketing and communications pros. With a skeleton staff and the same daunting workload, the inevitable outcome is that organizations bring on contract/freelance staff to fill the gap.

Generally the most common need is for mid-level talent with 5-10 years of experience.  The senior level positions are less often requested because strategies have been set and companies want simply to execute on plans.  But 2009 has not played by the standard rules.

While we are seeing an increase in contract/freelance hires, we’ve been surprised that another trend has emerged: our staff is recruiting for a significant number of senior and executive level marketing openings across a broad range of industries.  

Most recently, we’ve recruited for a CMOs, VPs and Directors of Marketing across a wide variety of industries including retail, telecom, health and beauty and tech.

 The question: Why the change in upper management at this time?

Are these executive level openings a result of the company taking their business in a different direction, and, thus, needing a new leader with fresh thinking? Perhaps this recession has provided management with the opportunity to clean house and let go of senior marketing staff that have not been able to make a measurable impact. It may be a case of organizational growth despite this challenging environment. Some suggest it may be a case of attrition. Or perhaps it is simply an anomaly that we alone are experiencing within our recruitment practice.

To find the answers or at least further the conversation, we are reaching out to our community of Marketing Professionals. As marketers on the front lines, we’re interested in hearing directly from you. Click here to take a five question survey about hiring trends within your organization. We’ll be sharing the findings with our readers, and individual responses will remain confidential. And feel free to comment on the subject here. We value your insight, your questions and your feedback. 

Here is a recent answer to a PR Week question. I thought I would share it with you here:

What are some ways junior-level candidates can stay positive during an extended job hunt?

Jadey Ryndak

April 27 2009

A positive, energetic attitude is one of the main factors to determine a candidate’s success. Companies can teach a new recruit many skills, but every employer knows that a new hire’s actual success will be highly influenced by his or her attitude. So be sure to keep your enthusiasm at the forefront during your job search.

In order to stay positive, surround yourself with people who share your passion by seeking out associations and groups, and attending face-to-face and online events.

You can also stay connected by reading articles, subscribing to RSS feeds, and participating in related events.

Break the job-search process into small steps and view the accomplishment of each step as a victory. The best way to keep rejections from being traumatic is to have lots of opportunities in the wings. Cast a wide net and never stop networking and seeking opportunities.

Create a list of the roles you want and the qualities, abilities, and skills that you can offer. Read this list regularly before interviews and networking events, or even after a disappointment.

Link