You know that the time will come when the “employer market” will change back to a “candidate market”.  My friends, that day is fast approaching!  For those of us who went through this cycle in the 90s (yes, I was there), it was a great time for qualified talent to make a change but not so good for companies who had invested thousands of dollars and years into cultivating the talent.  Firms were often in bidding wars over candidates and many times there would be 2-3 offers up for consideration.  Sign on bonuses, relocation packages and stock options were commonplace, not the rare exception.

There are some basic steps you can take as an employer to solidify your relationship with your employee so you don’t find yourself looking for help when you didn’t see it coming.

1. Make sure your employee knows where they stand in your business.  Tell them how you feel about them.  Show them they matter in their pay, benefits and involvement in the decisions of the business.
2. Be flexible with things like time off, work hours and virtual work when possible. Today’s workplace has changed dramatically and employees are juggling much more in their schedules and the employers who offer the most flexibility will grab more of the top talent.
3. Don’t try to play the bidding game with an employee who is already looking on the outside.  If they matter to you, counter quickly and decisively if necessary but be willing to let them go their own way.  If their decision to leave is all about more money, the desire to get more will continue to be there.
4. Promote your best people and give them a clear career path that is set in your firm.  People who have been patiently waiting through the Recession for those long ago promises will not be so patient moving forward. 

As a candidate looking to make a change there are also key factors for you to keep in consideration.

1. Have your resume always up-to-date and references available.  Some jobs will appear out of the blue and you don’t want to keep a potential employer waiting.
2. Keep your social networks open and always looking for new potential matches.  Remember, other people will have the same idea as you.
3. Don’t just “kick the tires” to see what is out there.  While as a candidate you might have the upper hand, you can burn bridges and get a bad reputation with recruiters and clients that will spread like wildfire.

The bottom line is that things are improving and the market will be much more competitive for the top talent and keeping the people you already have in place.

Now is a good time to do some “soul searching” and make sure you haven’t capitalized too munch on the current market and irreparably strained the staff relationships that your business needs to continue to be successful.

I’ve been fortunate to deal with some great recruiters, both as a client and as a candidate.  And I’ve been unfortunate, on occasion, to have run across some who clearly should have pursued careers in trench digging, coal shoveling, grape stomping or other fields requiring aptitude in wielding a blunt instrument.  The lack of functional expertise, responsive service, and simple finesse in professional staffing is sometimes laughable, and not in a funny ha-ha way.

True story:  A recruiter, who maintained he “knew marketing up one side and down the other,” asked if I had experience in preparing advertising and brochures, promotional materials and the like.  I said I’d developed numerous integrated campaigns with advertising and collateral.  He replied, “Collateral is fine, but what about brochures and promotional materials?” He wanted me to drop everything and immediately re-write my resume, which I did, and then he didn’t follow up for weeks, even after repeated phone calls and emails.  When he finally called, he said he’d never presented me to the client, and commented snidely, “you’re not a good fit but do you know anybody else who is?”  The problem wasn’t that he’d decided not to present me — my issue was that he refused to explain why, that he took so long to do it, and that his attitude reflected the clear assumption that he held the more important position in our relationship.  I was disappointed — but more importantly, I was unimpressed and vowed never to work with the guy in the future.So here are just a few basic tips I think could potentially be valuable for both recruiters and candidates as we all navigate the (hopefully) soon-to-come swell in recovery-related hiring:

 Know the WorkCandidates should know something about the client’s business, even if industry experience isn’t required. Recruiters should know something about the actual responsibilities – don’t just take the client’s job spec and dump it into your template. Ask questions until you get what’s really required.

Follow Up ProperlyThis is so simple, but it’s amazing how many candidates can’t find the right balance between staying top of mind versus being a stalker.  Recruiters should tell candidates when they expect to present to/hear from the client. If the recruiter doesn’t discuss a follow up plan, candidates should simply ask “how/when may I re-connect with you on this? Both clients and candidates should return phone calls promptly; it’s basic courtesy.

Respect the ConnectionThe best recruiters and candidates know that establishing a strong relationship is key to years of future success for both. If you’re a recruiter, try to remember that candidates (especially those who are in transition) are not commodities – they’re flesh-and-blood humans whose lives may well depend upon your engagement; if you’re a candidate, remember that your recruiter works for his/her client, not for you, and has to pay attention to the buttered side of the bread.  If you can unite — finding that middle ground of mutual respect — you can cement those relationships effectively and enjoy many successful placements as a result.

Monica Levy blogs about the good, bad and ugly in marketing and communications at http://www.monicaonmarketing.blogspot.com.  You can follow her on twitter at http://twitter.com/mjlevy.

Take the red pill.

In fact, take it now before you really need it.  That’s the lesson I’ve learned about networking.

In The Matrix, our hero is given a choice: take a blue pill and continue on with his life or take the red pill and see life as it really is.  Of course, he takes the red pill (wouldn’t be much of a movie if he didn’t), the veil is lifted and he becomes aware of things that were always there but never seen.

Lately I’ve begun to build on my own network of friends and professional colleagues, coaxing it to take form, and develop.  Actually, I’m helping it grow.  The network was always there; I just never saw it.  Then I took the red pill.

It was April 2006 when I was first asked to join a friend’s network through LinkedIn.  Sounded like fun and a good way to stay in touch with people.  But I rarely looked at it.  The next request came in October 2007.  I was flattered someone would ask me to join a network and, yeah, I felt hip.

But it wasn’t until this past February that I began to build my network in earnest.  I had to; my role had been eliminated and along with so many others folks I was in the market for a new position.

As so many at Paladin attest, you’ve got to get out and network.  This may seem rather obvious but it isn’t something all of us do when we’re employed.  Of course, some roles – from sales to marketing to politics – require networking and maintaining relationships to achieve their goals.  Networking within the organization was key to my last role.

Many job descriptions, however, do not ask you to stay in touch with people who don’t directly affect you or your work.

Because so many people are new to this networking gig, it seemed like a good idea to ask some friends from my network what they have learned along the way.   This list is by no means comprehensive, but it is road tested:

• Get out of the house – My friend Buzz put it as a simple, Nike-esque rule: “You just gotta be out there!  Go out and go to things anytime you can.”

It’s okay, everybody’s doing it.  And by “it,” I mean looking for work.  Here’s the yin and the yang of it: We all know that this isn’t the best time in the history of humankind to be looking for work.  On the other hand, the stigma of being out of work isn’t what it used to be, not when so many people are in the same position.  There’s no shame in being unemployed but somehow it seems a little easier to say “I’m in transition” when the headlines are always talking about yet another round of lay offs.  Just ask all of those former headline writers.

• Don’t be so shy – Of course, once you’re out of the house you’ve got to meet people.  “People want to help,” as my friend Katherine put it, but don’t make it difficult for them.  Give them your personal marketing plan or your newly updated resume to review.  Suggest meeting for coffee so there’s an understanding that the meeting doesn’t have to last for hours.  (And note that just because you say “Let’s meet for coffee” doesn’t mean you need to drink coffee at every meeting – especially if you have several lined up in one day.  Trust me on this one.)

Job seekers and their friends might want to read this article in The New York Times that provides some suggestions for how to give and receive help.  “The most important corollary to this rule,” Katherine points out, “is to thank people for their time and respect their schedules.”

• Be prepared – It’s not just for Boy Scouts anymore.  “Never show up unprepared even for a quick networking meeting,” said Katherine.  “You have to do your research in advance, or you waste people’s time.”  This means knowing about your contact’s business and providing something for them to use (which can be as simple as meaningful article referrals, for example, suggests Leslie).

• Back to basics – It’s all about the prompt follow-up and the personalized, hand-written thank you notes.  Making sure to write down unique reminder information on business cards. (“No,” says Leslie, “you won’t remember who all those folks are when you’re sitting in front of your computer doing the follow-up.”)

• Don’t just do something, stand there – “A lot of people don’t know how to listen,” says Buzz.  It’s not that you just sit back and watch the show.  “If you ask somebody for help, shut up and listen!  Don’t ask for advice and then overwhelm someone with your expertise!”

Here’s a surprise: You’ve already started.  As I mentioned earlier, my network was always there.  Sure, it was a little fallow and needed some tending and weeding.  But at the risk of taking this gardening metaphor too far, let’s just say you’ve bought the land already; employed or not, you need to start tilling the soil.

At a meeting of job seekers I attended, one participant put the benefits of networking this way: “I’ve lived in Chicago for 20 years.  Now it seems like a small town.”

Take the red pill.

Contributed by: Frank McGee
Business writer, trainer, coach

Everyone has a different view of what to include in their own resume’. Screening candidates for over twenty years, I have a format that I recommend to my candidates that is clear, concise, and easy to follow.

First, a resume should be no longer than 2 pages, not including reference information. Resumes that are in excess of 2 pages, tend to give more information than required. Keep in mind, the purpose of a resume’ is to get a meeting, not to completely tell the viewer everything you have ever done.

The look of the resume is very important. It should be in a easy to read typeface that is universal for all readers. Extremely decorative fonts may be nice for the viewer, but difficult to read for the potential client. The format of the document should be suitable for copying or faxing. Avoid screens of color or ink, they don’t reproduce well and the viewer will not be able to see all of your work. Use at least 12 point type on all of the body copy. Headings should be bold and slightly larger for emphasis.

Here are the elements I look for in a good resume’: An Objective statement, Hardware/Software skills, Educational background, Work History, Awards & Honors, and References.

Objective
An objective statement should communicate to the viewer your intent for your next career move. Sometimes objectives are listed in a cover letter. This can be okay, but quite often a cover letter may become separated from the main document and the resume’ can be misconstrued. Usually a couple of sentences are enough. It should be direct enough to make your vision clear, but not so detailed as to the specifics of company, one goal position desired, or give any impression of inflexibility.

Hardware/Software
Everyone should list the types of computer systems they are familiar with as well as the specific software they have “hands-on” experience. The ideal list will be sorted from expert to least experience.

Educational Background
A complete listing of your professional training is essential. It is not necessary to list the actual year of completion, but it is critical to list the field of accomplishment or training. Continuing education is good if it is pertinent to your individual career path.

Work History
The work history is probably the most important area. The job history should be from current job back to previous jobs. There should be no gaps in the history. If you have freelanced in between positions, you should show that work history from the date it began to current. If a job lasted for 6 months or less it is not wise to list it. I would show the time as a contractual period for simplicity. Some people will truncate or shorten their work history to the last 10 years. I prefer to see all work history. You can keep the details brief, but it can be very misleading in an initial assessment if you do not include the complete picture. You may be considered for a more junior position due to an assumption formed by your resume’. Some people are concerned about being discriminated against due to their age. I personally see it as an asset, not a liability. I do find it deceptive if a candidate neglects to incorporate a large portion of their career in an attempt to compete with a younger crowd. The listings should show start date and completion date. Avoid listing every position change or promotion within a company, by the date it happened. It can lengthen the resume’ and it is excessive. Tell me about your rise to prominence in brief detail. You should list the position titles, but show the entire company history. In some cases it is important to list the reason for departure. This information, however, is usually addressed in a face-to-face interview.

Awards & Honors
Achievements are important to list. Keep in mind they are irrelevant if they do not apply to your career path.

References
It is okay to provide references as an attachment or at the time of an interview.